As a part of our commitment to your privacy, 4Sleep supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their contact information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from 4Sleep.
Collecting Information About You
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain personal information about yourself, such as your name, shipping/billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
In general, you can visit our web page without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. We may also receive anonymous usage data from your mobile phone or other device you use to access our web sites or our mobile applications, including location data.
Using Information About You
We use your contact information for internal purposes only, such as:
confirming and tracking your order, subscription, or registration;
analyzing preferences, trends, and statistics;
informing you of our new products, services, and offers; and
providing you with other information from and about 4Sleep.
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you.
Service Providers - We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We may share any information we receive with our Service Providers for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Displaying to Other Users – If you submit a review on our website, other users may be able to see some information about you, such as your name. We are not responsible for privacy practices of other users who will view and use the posted information.
As Required By Law and Similar Disclosures - We may share contact information and other data with businesses controlling, controlled by, or under common control with 4Sleep. In certain instances we may disclose your contact information when we have reason to believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.
Opting Out Of Marketing And Transfers; Updating and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Business Partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know. You can call us at (844) 475-3379 or send us an email at email@example.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. If you like, you may use either of the following statements in your message to us:
"I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events."
"I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events."
You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.
Please note that any requests to remove or update your contact information may take up to five days for your email request and 6–8 weeks to process your postal mail request.
Cookies and Automatic Data Collection
Internal and Service-Related Usage - We may use and retain any data we collect, including Personal Information for internal and service-related purposes only and may provide it to third parties to allow us to facilitate our sites. We respect your right to choose whether to be included in such services. You may opt out of certain of these services by calling us at (844) 475-3379 or emailing us firstname.lastname@example.org.
Security of Information
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. Our web sites use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone.
4Sleep takes special care to protect the safety and privacy of children. We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and will promptly take steps to delete such information and terminate the child’s account. If you learn that your child has provided us with personal information without your consent, please contact us at email@example.com.
Links to Third Party Web Sites